Family Welcome Center (FWC) buildings have been temporarily closed and staff members are working remotely to support families. FWC staff are available by email, contact information by borough below, and are prepared to assist with enrollment and placement of new admissions, questions around admissions, information about offers, and waitlists. There may be higher than usual volume but we are aiming to respond to all requests within 48 hours.

DOE employees at P311, the DOE’s Parent Support Line, are beginning to prepare for remote work beginning next week and will use a remote call management/routing software. Parents can call 311 and say “Schools” to be routed to someone who can assist them. Families who are expecting high school offers this week and are not signed up for a MySchools account can contact P311 to get information on and discuss their offers.

You can receive direct support from a Family Welcome Center staff member by e-mailing your questions to:

· Bronx: bronxfwc@schools.nyc.gov

· Brooklyn: brooklynfwc@schools.nyc.gov

· Manhattan: manhattanfwc@schools.nyc.gov

· Queens: queensfwc@schools.nyc.gov

· Staten Island: statenislandfwc@schools.nyc.gov

Free Meals

Public Schools are offering free grab and go breakfast and lunch this week, between the hours of 7:30am - 1pm. You can go to your closest school, it does not have to be the one your child attends. You do not have to have a child at the school and your child does not even have to be school age. You can pick up both meals at the same time, no need to come back a second time. If the school is locked, ring the bell.

DOE Schedule March 17 - 23

Tuesday, March 17-Thursday, March 19: All staff reports to schools. Professional development in remote learning will be held for Teachers and Principals. Some administrators will also be present.
Thursday, March 19-Friday, March 20: Students in need will be able to begin the process of picking up laptops for remote learning. More guidance to families will be sent was we receive it.
Monday, March 23: Remote learning begins.
Monday, March 23: Regional Enrichment Centers will be available for the children of first responders, healthcare workers, and our most vulnerable populations.

Remote Learning

Remote learning will go into effect for grades K-12 the week of March 23rd. DOE will support schools at all levels of readiness to deliver remote learning, and more information will be provided to families about online platforms in the coming days.

Special Education Concerns

Families with questions and concerns should reach out to specialeducation@schools.nyc.gov
DOE is developing family-facing resources including developing information about tech supports and resources which will be made available to families on their website.
The DOE aims to start delivering related services by telepractice
Learn at home resources for Students with special needs: https://www.schools.nyc.gov/learning/learn-at-home/diverse-learning-for-special-populations

School officials and the Office of the Comptroller are working with Apple to purchase and give out up to 300,000 iPads and several telecommunications companies to help with internet access.

NYC Schools Account

Please sign up for a NYC Schools Account. You must have a New York City Schools Account for your children to access remote learning programs. You can sign up for your account HERE.

DOE "Learn at Home" Resources

In addition to “remote learning”, the Department of Education is providing supplementary learning resources to students and parents for use during the school closure. The DOE has shared resources for students in all grades, from Early Learn through elementary and middle school, and for high school. These materials should not replace “remote learning” plans, but during this unusual time, it is important that students supplement their course work

Grade-specific pages include:

Guides and materials for instructional activities
Recommended educational television shows
Links to a variety of books, magazines, and websites on a wide range of topics that appeal to children at all ages

The DOE Coronavirus webpage

Non-DOE links and Information

Free distance learning websites that are available to educators, parents, and students.

http://www.amazingeducationalresources.com/

Jennie Magiera, Global Head of Education Impact, Google for Education

With school closures, teachers can keep their lessons going remotely

https://www.blog.google/outreach-initiatives/education/distancelearning-covid19

Spectrum offers free internet service to households with K-12 students, for 60 days:

https://www.wxii12.com/article/spectrum-to-offer-students-free-internet-amid-coronavirus-school-closures/31668603

The Food Education Fund has established a website to gather all food-related information in one place, which will be continuously updated: Food Hub NYC

The Hebrew Free Loan Society Coronavirus Financial Impact Loan Program provides interest-free loans of $2,000-$5,000 to residents of New York City’s five boroughs, Westchester, or Long Island who are facing financial challenges caused by the Coronavirus outbreak. All low- or moderate-income New Yorkers are eligible, regardless of credit history. Loans require one guarantor. For more information or an application, visit

https://hfls.org/loan-programs/coronavirusfinancialimpactloan/

Evictions are suspended indefinitely. Housing Court will also be closed indefinitely, except for emergency cases (such as illegal lock-out, post eviction, emergency repair cases). People with emergencies should call the court, or the Housing Court Answers hotline: (212) 962-4795. NYCHA hearings are also cancelled. Tenants will receive a postcard with a new date to go to court. The nonprofit Housing Court Answers operates a hotline that will still be open Monday though Friday 9am to 5pm. Any folks with questions about court or evictions can call (212) 962-4795 for more information. Visit their website for new information: hcanswers.org.

Get The Facts Straight

There ae many rumors spreading about the coronavirus, how to tell if you have it, what it is and is not. Get the facts straight if you are at all in doubt.

The City's Department of Health: https://www1.nyc.gov/site/doh/index
The State Dept of Health: https://www.health.ny.gov/
The Federal Centers for Disease Control: https://www.cdc.gov/

Text Alerts from NYC

The city has also set up text-alert systems in English and Spanish so you can receive real-time updates on the city’s COVID-19 response. New Yorkers should text COVID to 692-692 for English or COVIDESP to 692-692 for Spanish

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Download the Parent Equity Resource and Students' Rights Guide

11/20/18 C4E Power Point Presentation

11/20/18 Office of District Planning PowerPoint Presentation

9/26/18 Audio File: D3 Town Hall w/Chancellor Carranza

NYCDOE+Panorama results